MERMAID CUFF

Bronze first: Our bronze is a solid copper + tin alloy, lead free. Copper can react with the natural acids, sweat, and moisture in your skin. Some people may see a harmless green or blue mark. Others never do. It can even vary day to day based on humidity, activity, or hydration. This is normal and not a quality issue.

Tarnish & patina: Bronze darkens over time, just like sterling silver. That "dirty" look is natural oxidation (patina), not damage. A quick polish brings back a warm glow similar to 14k gold at a fraction of the cost. The trade off is a bit of maintenance.

Quick prevention tips:

• Remove before washing hands, swimming, showering, or heavy sweating.

• Dry well after wear.

• Apply a thin coat of clear nail polish or jewelry wax to the inside that touches skin if you are sensitive.

• Polish as needed with a treated jewelry cloth or gentle metal polish.

Want a lower-maintenance option? Many styles are also available in sterling silver or gold. Contact us and we will help you swap or upgrade.

Learn more about bronze care and why skin can turn green.

General care for all MIMOSA jewelry:

• Check prongs that hold stones from time to time.

• If a hinge, clasp, or bracelet feels loose, please bring it in.

• Avoid harsh chemicals and cleaning products.

• Store dry in your cloth MIMOSA bag or a jewelry box when not wearing.

Professional care: We are happy to clean and check your piece anytime. Once a year is a good habit.

Learn more about jewelry care

**PLEASE NOTE** Paying for upgraded shipping service does not affect processing or production time. 

PRODUCTION & PROCESSING

• Orders for in-stock items usually ship within 3-7 days of being placed. 
• Exceptions: wholesale orders 

• Orders containing out-of-stock (made to order) items can take 1-3 weeks to ship (though it's usually closer to 2 weeks).
• Why so long? We produce almost everything we offer in-house! Click here to check out our production process :)

• MIMOSA generally ships Monday-Friday. Days can vary depending on frequency and volume of orders. 

• Please chat in or email hello@mimosahandcrafted.com to inquire about product availability if your order is time sensitive.

SHIPPING OPTIONS

Via USPS

• STANDARD SHIPPING ($6) - USPS First Class service usually takes 2-5 business days to be delivered once the package is mailed.

• PRIORITY ($13) - USPS Priority service usually takes 1-3 business days to be delivered once the package is mailed.

• PRIORITY EXPRESS ($37) - USPS Priority Express provides next-day to 2–day delivery service once the package is mailed.

Via UPS

• UPS GROUND ($) - UPS Ground service usually takes 1-5 business days to deliver once the package is mailed.
  
  
• UPS 2ND DAY AIR ($$) - UPS 2nd Day Air usually takes 2 business days to deliver once the package is mailed.
  
  
• UPS NEXT DAY AIR ($$$) - UPS Next Day Air usually takes 1 business day to deliver once the the package is mailed.

**PLEASE NOTE**  Paying for upgraded shipping service does not affect processing or production time. Please chat in or email hello@mimosahandcrafted.com to inquire about product availability if your order is time sensitive.

TRACKING

• A tracking number will be automatically emailed to you once package is shipped if an email address was provided at checkout. Please allow 24 hours for tracking information to update.

• If you feel that your package has been lost in the mail, please contact the carrier for your order.
  • Contact USPS to start a claim.
  • Contact UPS to start a claim.
     

ADDITIONAL POLICIES

• We not are accepting international orders at this time.
• Gold is not available for international shipping.
• Please direct any questions to hello@mimosahandcrafted.com.
• If your order is damaged when you receive your package, please take a picture of the damage and send the picture to hello@mimosahandcrafted.com as soon as possible. We will replace any damaged items as quickly as possible, if the damage is our fault. MIMOSA is not responsible for orders damaged during shipping.
• MIMOSA strives to keep our prices fair and reasonable, however, prices are subject to change and will be updated on the website accordingly.

THANK YOU!