ENGRAVED JEWELRY FAQs

 

Q: Can I engrave a handwritten message on my MIMOSA jewelry?
A: Yes, this is possible in many cases. Please submit a custom engraving request through our form, linked here. You'll be able to upload a copy of the handwritten message on the form, and our team will reach out to let you know if your request is possible.

 

 

Q: Can I engrave an image on my MIMOSA jewelry?
A: It is possible to engrave an image on our small and large engravable pendants only. Please submit a custom engraving request through our form, linked here. You'll be able to upload the image on the form, and our team will reach out to let you know if your request is possible.

 

 

Q: Do discounts, when offered, apply to engraved jewelry?
A: Your bronze and sterling silver engravable jewelry pieces are eligible for discounts, however, applicable engraving fees will not be discounted.

 

 

Q: How quickly can I expect to receive my order?
A: Please allow an additional 7 to 10 days for engraved orders to process and ship or become available for pickup. If you are hoping to receive your order by a certain date, contact us.

 

 

Q: If needed, am I able to exchange my engraved MIMOSA jewelry?
A: No, engraved MIMOSA jewelry may not be exchanged.

Engraved jewelry pieces are final sale.

*Custom pieces may not be exchanged. Shipping charges are non-refundable.

 

Q: If needed, am I able to return my engraved MIMOSA jewelry?
A: No, we do not offer refunds on engraved jewelry purchases.

Engraved jewelry pieces are final sale.

*Custom pieces may not be returned. Shipping charges are non-refundable.