HANDCRAFTED JEWELRY FAQS
Q: What happens if my jewelry gets lost in the mail?
A: We use USPS Priority shipping for our orders, which automatically emails a tracking number when your order ships. If you feel that you should have received your order and haven't, please email us at email@example.com. If your order shipped, we will gladly resend your tracking number. If your order has not shipped, we will give you the status of your order. MIMOSA is not responsible for orders lost in the mail. If your package appears to be lost you can contact the Post Office here, and start a claim.
Q: How do I polish my Jewelry?
A: Click here to learn how!